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概要
I have an interest in professional and challenging work and want to pursue my career in Marketing where I can best utilize my capabilities and initiatives, academic knowledge, diverse experience and skills for the benefit of the organization as well as facilitate my growth and progress.
项目
工作经历
Customer Experience
1- Developing Customer Experience & Services strategy, Mapping customer journey on the basis of customer satisfaction surveys.
2- Making trust relationship with all assigned corporate accounts to act support on behalf of KAM where needed & making sales call where needed.
3- Forecast management for the challenges of every quarter disconnections, initiate improvement plans and help support to reduce the maximum churn through Retention for all Corporate & Consumer Clients.
4-Meeting customers to initiate service improvement plans internally for the betterment of service quality level & business growths.
5- Meeting customers to initiate service improvement plans internally for the betterment of service quality level & business growths.
6- Provision of Weekly, Monthly and Quarterly Business Analysis of our Organization.
7- Prepare & suggest offer related communication leveraging existing and new channels, while ensuring a complete alignment of internal teams for business growth & enhancing customer experience.
Digital Marketing Executive , Call center team lead & Logistics Follow-up
Digital Marketing Executive
Content writer
Campaign strategist
Designer (Beginer)
